Question, Answers.
Are your products tested?
Yes. Every lot is independently assayed for purity by reverse-phase HPLC and confirmed for identity by mass spectrometry before it is listed. The certificate is archived against a unique lot ID and published in the COA lookup.
how do i find certificates analysis?
Use the COA lookup to search by compound or lot number. The matching certificate also lives in your account after purchase.
How should i store the compounds?
Products are supplied as a lyophilized powder, shelf-stable and sealed against light and moisture — no cold chain required for shipping. For long-term storage, keep lyophilized material at -20°C and protected from light. Storage guidance is listed on each product page.
How fast do orders ship?
Is the packaging discreet?
Yes. Orders ship in plain, unbranded, tamper-evident packaging. Nothing on the outside identifies the contents.
Do you offer bulk and wholesale pricing?
Yes — labs, clinics, and resellers run standing orders at volume pricing with bulk COA documentation and net terms for qualified accounts. Contact us to request wholesale pricing.
Can these be used in human or animal?
No. All products are intended strictly for in-vitro laboratory research and development. They are not drugs, foods, cosmetics, or supplements, and are not for human or veterinary consumption. By purchasing, you confirm you are a qualified researcher.
What is your return policy?
Because these are research chemicals, all sales are final once shipped. If an order arrives damaged or incorrect, contact us within 7 days and we’ll make it right. See our Shipping Policy.